Frequently Asked Questions
Q: Will I get compost in return?
A: Yes! We're very proud to be able to "close the loop" by bringing back some of the very same compost you've helped create. Members of our residential pickup service will receive a share of 4 to 5 gallons of finished compost every three months, on or around every solstice and equinox. If you don't want your share, we'll donate it to a local community garden, farm, or non-profit. Your compost share will be delivered in a used chicken feed bag, which we encourage you to return to us for continued re-use.
Q: When are you coming to my neighborhood?
A: As a small family-run business in a sprawling city, we've started small so we can focus on providing great service to one neighborhood at a time rather than spending all our time driving around town. Check out our service area map to see where we're already serving residences, as well as where we're taking pre-orders for people who want to be first in line when we expand to their area.
Q: What happens to my Little Green Bucket each week?
A: After we collect your full bucket (swapping it for a squeaky clean one, of course), we pre-screen your food scraps for contamination right there in our trailer, then dump it into a large roll cart along with our other members' scraps. When the cart is full, we drive it to Soilutions, where they screen it again before mixing it into their enormous compost piles and converting it into wonderful, nutrient-rich soil amendments.
Your bucket is washed by hand with compost-friendly cleaning products and returned to circulation on our next collection day.
Q: Will it stink?
A: It depends. An unrefrigerated bucket of food will definitely start to smell eventually, especially during a hot New Mexico summer, but our welcome packet will give you tips to help keep the smells under control. And while your bucket might smell from time to time, your regular trash can will smell much better without the food waste.
Q: What if my bucket breaks or goes missing?
A: If you lose or break your bucket, we'll add a $10 replacement fee to your next invoice. We'll waive this fee if your bucket was stolen or broke due to ordinary wear and tear. Please collect your scraps in your own container, such as a 5 gallon bucket, until we bring you a new bucket on your next collection day. Please email or text us so we know to look for your alternate container.
Q: Why does it cost so much?
A: We get it. Our service isn't as cheap as many people wish. In time, we hope we can offer more affordable options, but this is the price we needed to set at the outset to get our business off the ground. Read more about why our prices are so are, as well as current and future options to help lower your costs, on our Affordability page.
Q: Can’t I just compost at home?
A: Absolutely! Home composting can be a lot of fun, improves the soil in your own garden, and is a great way to learn about the soil food web. But it isn’t right for every home, and it can be a bit tricky here in our high desert climate. If you want to learn more about composting at home, the Bernalillo County Master Composters provide wonderful training and resources. But if you just want to keep your food scraps out of the landfill, and need someone else to do the dirty work, that’s exactly what we’re here for.
Q: Can my office sign up?
A: Yes! We offer several commercial service options.